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Successful Outsourcing, SaaS & Procuring IT Services Course

  • Duration:1 Day
  • Cost:£595 + VAT
  • Ref:TS4

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Who is it for

IT Project and Programme Managers, Sourcing Specialists and IT Procurement Managers. This course will also be useful for general procurement professionals who need to deal with IT or telecomms purchases or tenders.

What is it about

The procurement of large scale IT services can be challenging, with many examples of failed project in the press. This course outlines the fundamentals for ensuring a successful contract and project delivery.

This course is delivered by Turnstone IT Services at Reed Learning's London training centre.


Course Overview

  • IT Outsourcing Disasters – why have projects failed?
  • What is Outsourcing?
    • Why outsource?
    • Types of Outsourcing
    • Outsourcing goals
  • Setting objectives and planning
  • Defining the need – requirements and the base case
  • Approaching the market
    • Identifying appropriate suppliers
    • Number of suppliers to involve
    • Setting boundaries – both internal and external
  • Evaluating responses
  • Commercials and cost models
  • Contract negotiations – use of Letters of Intent and model clauses
  • Transition and managing the vendor

What will I get out of it?

  1. Commercial Risk – understanding the critical risks and how these can be avoided
  2. Cost – assessing different cost models and how to ensure best value over the changing life of the contract
  3. Timescales – ways to assure a smooth process running to expected timescales
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