An understanding of best-practice action-centered leadership that can be applied across the organisation
Delivery Style
All of Reed Learning's courses are delivered in an active and
engaging way to help delegates create real change. We use a
robustly-designed and independently-accredited competency framework to
ensure each course is delivered in a way suitable to a variety of
learning styles. People and Team Management uses a mix of theory,
roleplay, practice presentations and exercises to give delegates all the practical skills they need to manage more effectively. Like all
of our courses, it follows our Do-Review-Learn-Apply Model:

How do we make sure you see results?
Our training doesn't begin and end on the day. We have a five-stage
evaluation model that means delegates are challenged to set real
objectives before and during the course. Every delegate uses the
personalised training and insight from the facilitator to create
meaningful actions that will help them make a difference at work. We
follow-up eight weeks after the course to make sure that these actions
have been implemented, and all delegates are entitled to re-attend the
course for free as a refresher. Our process is so robust we've received
accreditation from the ISO and the Matrix Standard.

The Trainers
All of Reed Learning's trainers are part of our faculty. Entrance to our faculty is thoroughly assessed through our training competency framework, and all of our trainers are constantly challenged to continuously develop their knowledge to deliver training of the highest standard. Trainers who deliver this course include:
Isabel Kennedy: Isabel is part of our training faculty and regularly delivers this course. She is a CTP qualified learning and development practitioner with over 12 years’ experience of people management, sales and leadership training, having begun her career as a manager at Marks and Spencer. Isabel has devised and delivered a broad range of training for Reed Learning. She specialises in sales and communication courses, leading by example. Her facilitative and flexible style means that no question or issue is too great or too small to address, and her inspirational delivery consistently receives great feedback from delegates.
Ben Waldman: Ben is part of our training faculty and regularly delivers this course. He has a passion for helping others improve their management, leadership and communication skills, as well as previous experience as a training manager responsible for over 2,000 employees nationwide. For the last ten years has worked as a trainer, facilitator, coach and consultant specialising in management, leadership and trainer development. Ben is well-versed in overcoming the barriers that stop individuals developing and has provided commercial advice at director level for many organisations.
Clients who have chosen this course include:
- Ofcom
- The Walt Disney Company
- The Electoral Commission
- Best Western Hotels
- Eiris
- Lloyds TSB
- Flag Soprema UK