Managing Diversity Course
- Duration:1 Day
- Cost:On request
- Ref:MDV
Leverage equal opportunities to add business value; learn your rights and responsibilities with the essential diversity course
Who is it for
HR Professionals and Line Managers who want to gain a better understanding of diversity and who wish to discover how to add value to their business through their people.
What is it about
Managing diversity is about valuing the differences that people from varied backgrounds bring to an organisation, and nurturing these. This can drive improvements in customer care, and can also attract and retain talent. This course is concerned with recognising diversity as an opportunity and not a challenge.
Course Overview
Understanding diversity
- Defining Diversity
- The difference between diversity and equal opportunity
- Diversity and Discrimination
- Key issues affecting different groups in the organisation - education, employment, promotion prospects
Challenging prejudice and discrimination
- Understanding stereotypes
- Different cultures and their value to business
- Assertiveness v's Bullying
Legal obligations and legislation
- Employment Tribunals
- Current legislation
- Race Relations Act,
- Sex Discrimination Act,
- Age Discrimination Act,
- Human Rights Act,
- Asylum and Immigration Act
Cultural Awareness
- Communication Patterns across cultures
- Negotiation Styles across cultures
- Strategies for working more effectively with other cultures
Initiating and implementing change
- Carrying out a diversity audit
- Creating an inclusive culture - best practice guidelines for managers
Measuring Impact
- Benchmarking and measurements of success
What will I get out of it?
- The knowledge to leverage diversity for organisational success
- An understanding of anti-discriminatory legislation
- Harness the skills of all groups of people within the organisation
- Confidence to deal sensitively with issues arising due to unfamiliar cultures
- Guidelines for interacting effectively with those from other cultures
- Promote a culture which encourages different groups to work together without prejudice
- Best Practice for implementing diversity policies
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