Implementing Winning KPIs Course
- Duration:1 Day
- Cost:£539 + VAT
- Ref:CIMA22
A workshop to help you improve the way they are measured and reported
Who is it for
This programme is suitable for all staff responsible for monitoring and reporting the performance of a business unit, division or an organisation as a whole. It will be of particular benefit to:
Balanced scorecard implementersTeams responsible for organisation-wide performance measurementCFOs and reporting accountants responsible for reporting performance measurement on a regular basisCEOs and general managers who are dissatisfied with performance measurement in their organisation and wish to scope out a complete revisit of performance measurementHeads of departmentManagers who have been assigned the task of improving performance measurement in their organisationWhat is it about
This course will challenge the current thinking about performance indicators and explain why current measures are not creating the change intended. It will help participants revolutionise the way they measure, report and improve performance through the appropriate use of the four types of performance measures (KRIs, PIs and RIs).
THIS COURSE IS RUN BY CIMA MASTERCOURSES
Course Overview
9.00am Registration and coffee
9.30am
What are key performance indicators?
Difference between the four types of performance measuresThe common misunderstandings.
The characteristics of a winning KPIHow KPIs tie to business goals and strategyLead and lag indicators revisitedThe 10, 80, 10, rule for performance measuresImportance of knowing your critical success factorsFinding the critical success factors (CSFs) in your organisation
Case studiesThe three stage processWorkshop: brainstorm the success factors in sector groupsLearn how to use relationship mapping to find the success factors with the greatest influence (airline example)Workshop: shortlist the likely CSFs in your own sectorBrainstorming performance measuresUsing mind-maps to brainstorm measures
Understanding the need for past, present, and future measures
Workshop: performance measures in a couple of CSFs
12-step model to developing and using winning KPIs
The four foundation blocks
Walk through the twelve step process:
1: SMT commitment
2: Establishing a “winning KPI” team
3: Establish a “just do it” culture for this project
4: Setting-up a holistic KPI development strategy
5: Marketing a KPI system to all employees
6: Identifying organisation-wide CSFs
7: Recording of performance measures in a database
8: Selecting team-level performance measures
9: Selecting organisational “winning KPIs”
10: Developing the reporting frameworks at all levels
11: Facilitating the use of winning KPIs
12: Refining KPIs to maintain their relevance
KPIs for your enterprise: a question and answer session on the measures you are currently using, thoughts on the areas in which to search for your likely CSFs and KPIs
KPIs: the road ahead - the implementation issues
Case studies: lessons to learn
Implementing in a not for profit organisation
Implementing in a small to medium enterprise
Selling the change to the SMT through their emotional drivers
Workshop: workgroups will develop sales presentation suitable for their sector/industry
5.00pm Close of seminar
Refreshments and a light lunch will be provided
6 CPD hours (where applicable)
Please also see details of 20 major mistakes made by accountants - and how to avoid them and Quick month end reporting other courses by David Parmenter which might be of interest to you
What will I get out of it?
- A ground-breaking approach which will help you choose the right KPIs
- An appreciation that not all KPI performance measures are 'key' to your business
- An insight into the importance of identifying your organisation's critical success factors
- A road map to developing and reporting KPIs
- An understanding of why performance measures often fail to deliver
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In-depth white paper with templates and over 300 performance measures
Accredited by
