Stage 1 - the Course
The Art of Communication
- The essentials of successful communication - Practice, Planning, Positive Thinking
- Identifying and overcoming barriers to communication
- Characteristics of an excellent communicator
Communication Styles
- Jung's Communication Styles model
- Identifying your preferred styles
- Adapting your style as required
Unspoken communication
- Body Language and Tone
- LISTEN model of Active Listening
- Building Rapport
Personal Excellence
- Neuro-Linquistic Programming (NLP)
- Assertiveness
- Persuasion Skills
Stage 2 - MP3 Learning
Add to your knowledge and make the most of your 'dead-time' with our exclusive personal development trainings on MP3, free with this course:
Chapter 1: Effective Communication - Getting your message across
Chapter 2: Building Relationships
Chapter 3: Listen Up
Stage 3 - E-Learning
After you have attended the course, a modular e-learning programme will be delivered to your inbox. These interactive, bite-sized follow-ups (completed at a time to suit you) will cement the learning from the course and allow you to apply your learning in practice.