We ask all our past delegates to rate our courses so you can decide if this course is really right for you - just click 'Hear what people say' to read ratings. If you've been on a course, log in to 'My Reed Learning' and leave your review to help others decide.
Customer Service for Credit Control
Cost £510.00 Duration 1 day Code CSC
(1 vote)
What's this?
Enter your email address in the form below and your password will be emailed to you.
Personnel working in Credit Control when chasing payment and recovering bad debt from customers.
Positive and assertive interaction with customers by credit control is essential in ensuring their organisations receive payment, whilst maintaining good customer relations and loyalty. The course helps you to maintain your professionalism when dealing with the emotive issues around debt and difficult customer behaviour. It will help you to take control and achieve positive outcomes.